How To Make a Payment

Find out how we take payments for the services we provide at Maran Cleaning
make a payment for window cleaning

How do I pay you?

All regular window cleaning payments are taken by direct debit via GoCardless. Payment is requested after each clean and collected from your chosen bank account 3-5 days after a completed clean. Ad hoc services for customers not on our regular window cleaning schedule are required to pay by credit or debit card in advance. This can be done by calling us on 01953 555 049 or emailing us on info@marancleaning.com.

I don’t have an email address; can I still sign up to the direct debit system via GoCardless?

A valid email address is required to set up the direct debit via GoCardless. Some of our customers use a family or friends emails address.

Can GoCardless take one off payments for other services you offer?

Yes, if you have set up the direct debit for your window cleaning schedule then we can use it to take one off payments for other services you may choose to have completed such as gutter cleaning or clearing, conservatory roof cleaning, patio/driveway cleaning etc.

How do I know when you will take payment?

Payments are collected 3-5 working days after your windows have been cleaned or other services have been completed. You will receive a confirmation text after each clean has been completed, you will also receive an email from GoCardless confirming the amount due and the date payment will be collected.

I haven’t had my windows cleaned; will payment still be taken automatically?

No, payment is only ever taken once a clean has been completed.

Can I cancel or stop this payment method if I don’t want to use it anymore or want to cancel my window cleaning service with you?

Yes, you can cancel your direct debit any time after the minimum of 3 window cleans, direct debits allow you to have full control of your payments.

No, payment is only ever taken once a clean has been completed.

I don’t want to pay by direct debit, can i pay by another method?

Unfortunately, this is the only payment method we accept for regular window cleaning, all customers are required to pay by direct debit via GoCardless. Please be reassured that payment is only taken once a clean has been completed; if no clean is completed then no payment will be taken. You are protected by the direct debit guarantee which offers a full and immediate refund if payment is taken in error. Please see our GoCardless guide for payers for more information.

Why Choose Maran Cleaning For Your Exterior Cleaning Requirements?

We are your local, friendly exterior cleaning company who consistently provide a professional, reliable service to commercial and residential properties in Norwich and the surrounding areas.

Maran Cleaning uses the most advanced and eco-friendly methods, utilizing the very latest in exterior cleaning technology. Our reputation for providing a first class exterior cleaning service is second to none and we regularly receive recommendations from satisfied customers.

Priding Ourselves On Our Attention To Detail

We pride ourselves on our attention to detail by ensuring each and every clean we undertake is completed to the highest of standards. Making sure our customers are happy before we leave is extremely important to us.

We aim to deliver 100% customer satisfaction.

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  • Fully Insured

    We are a fully insured company, insured for all work we undertake for our customers

  • A Reliable Service

    We offer a reliable service with attention to detail. Making sure our customers are happy keeps us happy

  • High Quality Service

    As a professional exterior cleaning company our services are guaranteed to be high quality each and every time

  • Affordable pricing

    Our pricing structure is affordable and competitive. We offer a great service at a competitive price

  • Free Quotations

    Free quotations are available upon request. We are ready and waiting to take your call to provide you with a quote

  • Eco-friendly approach

    We are an eco-friendly company. Protecting the environment is important to us and our customers

  • Safe Cleaning Methods

    Our exterior cleaning team use safe cleaning methods when cleaning properties for our customers

Maran Cleaning

Get a quote today for exterior cleaning services!